State Farm® Insurance Agent Julie Spann Johnson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shellie Reed
February 20, 2026
"What a wonderful phone call! Informative, friendly and helpful!!! Highly recommend!!!!
To update this review, they have been the most helpful team of people ever! Been able to answer every question and help me with everything that I’ve needed!!!"
"Thank you so much for the 5-star review! We’re truly glad to hear your phone call was informative, friendly, and helpful—and we really appreciate you taking the time to update your review as well.
Our team is always here to answer your questions and help with anything you need. We’re grateful for your recommendation! 🌟 "
Dominique Sarabia
February 19, 2026
"I had trouble getting into my account to review our insurance.
When I emailed the company about trouble getting into my account to process the payment, I was told they would process the payment. Received emails showing process payments and refunds with no additional emails. We did not know they did not process our payment, and our policy was cancelled!!
Please make sure to find an auto insurance that is great with communication and what is going on with your policy/money."
"Thank you for sharing your experience — we understand how frustrating this situation can feel.
Prior to the policy cancelling, our team made multiple documented attempts to contact you regarding the payment and policy status, including emails on 10/6, 10/14, and 10/20, as well as a voicemail on 10/16. Unfortunately, we did not receive a response to any of those messages.
In addition to our outreach, written cancellation notices would also have been sent directly by State Farm. We work hard to prevent cancellations whenever possible, but payments must be completed to keep coverage active, and timely communication is essential when issues arise.
We’re happy to help review reinstatement options or assist with next steps if you’d like to contact our office directly.
We appreciate the feedback and wish you the best moving forward."
Paul Sellers
February 19, 2026
"Great service from Jose. He was very patient as we compared coverage and rates between various companies thru State Farm and other broker quotes. Finally, it was obvious that State Farm provided the best coverage and rate."
"Thank you so much for the kind review, Paul! We’re glad Jose was able to patiently walk you through your options and help you compare coverage and rates.
We truly appreciate your trust and are happy we could find the best coverage at the best value for you. 😊"
Gavin Duslak
February 14, 2026
"Jose Arroyo-Sierra was such a big help and made things so much easier to figure things out I strongly recommend"
"Thank you so much for the 5-star review, Gavin! We’re thrilled to hear that Jose was such a big help and made the vehicle insurance process easier to understand.
We truly appreciate your recommendation and your trust in our team!"
Ashley Bennett
February 13, 2026
"Great customer service. The whole office is always nice and responds back to any questions or concerns timely. Great communication."
"Thank you so much, Ashley! We truly appreciate your kind words about our customer service and communication, and we’re glad our team could help make your vehicle insurance experience a great one! 🤩"
Ryan
February 13, 2026
"Kim has been wonderful to work with. Continuous follow-up and delivery. My schedule is extremely busy, and Kim has continued to ensure timelines are met & things always stay on track. She's proactive representing me as well. The best Service I've experienced."
"Thank you so much, Ryan! We really appreciate you taking the time to share your experience. Kim truly goes above and beyond for our clients, and we’re glad her proactive follow-up and attention to your busy schedule made a difference. We’re grateful for your trust and kind words!"
Andrew Burda
January 21, 2026
"I had called a few months back and got a quote, but that task got lost in my own shuffle. We got hit in a parking lot by another driver and couldn’t really leave our insurance company at that time. Alex called me back about a month or so later and got me another quote that we couldn’t pass up! The process was very easy from start to finish and Alex was very helpful throughout. I’m working on my parents to get a quote from this office as well!
Well, I guess this was premature. Very unhappy customer. The Julie Spann Johnson State Farm office has been a terrible experience lately. Recently moved and got coverage (big mistake) and just found out that you rejected the coverage after inspecting our house and NOT letting us know. Answers are definitely needed, and needed quickly. The slogans are all lies apparently."
"Hi Andrew,
Thank you so much for the amazing review! We’re thrilled to hear that Alex was able to follow up and get you a quote that worked out so well. We know life gets busy, so we’re glad we could reconnect at the right time. It’s great to hear the process was smooth and that Alex was helpful every step of the way.
We truly appreciate your support—and it means a lot that you’re encouraging your parents to reach out too! We’re here whenever they’re ready.
Thanks again for choosing us!"
BFF QUILTING LLC
January 16, 2026
"We can’t thank Julie and her team enough for their knowledge and expertise in business insurance. Kim was incredible—she thoroughly explained all the coverages our business would receive and how each one protects both our business and our clients. We couldn’t recommend them more for business insurance, as well as all personal insurance needs. Hands down the best agency in Northwest Ohio!"
"Thank you so much for the wonderful five-star review! 🌟
We truly appreciate BFF Quilting LLC for trusting us with your business insurance needs.
Kim will be thrilled to hear your kind words—she takes great pride in making sure our clients fully understand their coverage and feel confident in how they’re protected.
Your recommendation means the world to our entire team.
We’re honored to support your business and are always here for any business or personal insurance needs. Thank you for being part of our State Farm family here in Northwest Ohio!"
Lindsay Woods
December 19, 2025
"This office and Kim Lovett has taken great care of my family for years. My parents have always had great experiences and now as an adult I can say the same. Kim is always friendly, easy to get a hold of, and knowledgeable. She explains things in a way I can understand and helps me navigate any situation. Recently, Kim helped set up a new term life insurance policy. We are so grateful for Kim & highly recommend!"
"Thank you so much, Lindsay, for the kind words and 5-star review! ⭐️ We truly appreciate you taking the time to share your experience. It means a lot to us that we’ve been able to take care of your family over the years, and we’re especially grateful for your continued trust as an adult. Kim takes great pride in being accessible, knowledgeable, and making insurance easy to understand, so your feedback means the world to her. We’re glad she could help you with your new term life policy and be there to support you along the way. Thank you again for the recommendation—we’re always here for you and your family!"
IVAN AREVALO
December 4, 2025
"Son muy buenos hablan español y me explicaron muy bien sobre mi póliza cada detalle muchas gracias a Jose que me atendió fue todo rápido y muy seguro los mejores precios recomendados"
"Thank you so much for your wonderful five-star review, Ivan! ⭐️
We’re very happy to hear that you had such a positive experience and that our team was able to explain everything clearly in Spanish.
Jose will be thrilled to know his help made the process quick, secure, and easy for you.
We truly appreciate your recommendation and are grateful for the confidence you’ve placed in us. If you ever need anything else, we’re always here to help!
¡Muchas gracias por tu maravillosa reseña de cinco estrellas, Iván! ⭐️
Nos alegra muchísimo saber que tuviste una experiencia tan positiva y que nuestro equipo pudo explicarte todo claramente en español.
José estará encantado de saber que su ayuda hizo que el proceso fuera rápido, seguro y sencillo para ti.
Agradecemos sinceramente tu recomendación y la confianza que has depositado en nosotros. Si necesitas algo más, ¡siempre estamos aquí para ayudarte!"
colleen urbina
November 26, 2025
"They were very helpful and made sure I was saving as much as possible. Thank you!"
"Thank you so much, Colleen! We’re glad to hear our team was able to help and make sure you’re getting the savings you deserve. We appreciate you taking the time to share your experience and are always here if you need anything! 🌟"
Carrie White
November 22, 2025
"Agent Kim Lovett was extremely helpful when my son was involved in an accident caused by another driver. I appreciated her getting the accident report and researching the at-fault driver’s insurance information on our behalf."
"Hi Carrie,
Thank you so much for the wonderful five-star review!
We’re very glad to hear that Kim was able to support you and your son during such a stressful situation.
Making sure our customers feel informed and taken care of—especially after an accident—is always our top priority.
We truly appreciate you taking the time to share your experience, and we’re here anytime you need us!"
sirkevinkinor
November 10, 2025
"Great person to work with, always available and makes things easy. Once for work, I needed a business insurance form with the worksites name on the form. I couldn’t work until I had the form. After calling, within 10 minutes I had the form sent where it needed to be. It saved my day."
"Thank you so much for your kind words and 5-star review sirkevinkinor!
We’re so glad we could help get your insurance form taken care of quickly and make your day a little easier. It’s always our goal to be responsive and make the process smooth for you.
We truly appreciate your confidence in us and look forward to working with you again!"
kelly Fischbach
October 22, 2025
"Thank you to Alex for working with me to switch my auto policy to State Farm! You made it easy and super quick to make the transition, thank you again!"
"Hi Kelly! Thank you so much for your kind words and the 5-star review! I’m really glad to hear that Alex was able to make your switch to State Farm smooth and easy —that’s always the goal. It’s our pleasure working with you, and the team is here anytime you need assistance. Welcome to the State Farm family!"
Mike Tisci
October 21, 2025
"Talked with Alex about setting up insurance for our move back to Ohio. Alex was very helpful and got us set up in a very timely manner."
"Hi Mike,
Thank you so much for the great review! We’re glad to hear Alex was able to help you get everything set up quickly for your move back to Ohio. If you need anything else along the way, don’t hesitate to reach out. Safe travels and welcome back to the Buckeye state!"
Alex Jensen
October 17, 2025
"I needed a unique policy on short notice and I had the pleasure of working with Alex, he was awesome and made a policy specifically for my needs promptly. Great team"
"Hi Alex,
Thank you so much for the fantastic review! We’re thrilled to hear that you had a great experience and that Alex was able to create a custom policy that met your needs quickly. We pride ourselves on delivering personalized service, and it’s always great to hear when our team hits the mark.
Thanks again for choosing us!"
Eli Johnson
October 7, 2025
"Jose was very knowledgeable and helpful. He made the auto insurance policy process a breeze. I highly recommend working with Jose!"
"Thank you so much for the kind words, Eli! We’re thrilled to hear that Jose made the auto insurance process easy and stress-free for you.
We truly appreciate your recommendation and look forward to being here whenever you need us!"
Andrew Morse
October 7, 2025
"Great job lots of help"
"Thank you, Andrew! We’re glad we could help and truly appreciate your business. Don’t hesitate to reach out if you ever need anything!"
LaNette Hacker
October 5, 2025
"I recently had to give up my car but I didn't want to lose my license. Connor was great, he found me a very low priced policy for "non-owner insurance". I am grateful that I can keep my license."
"Thank you so much for the kind words, LaNette! We’re so glad Connor was able to help you find the right non-owner insurance policy. It’s great to hear that you were able to keep your license and peace of mind. We truly appreciate your trust in us—please don’t hesitate to reach out if you ever need anything in the future!"
Hannah Santiago
October 1, 2025
"Connor helped me start a new auto policy and I’m super happy with how easy it was. Thank you for all your help!!! :)"
"Hi Hannah,
Thank you so much for the wonderful review! We’re thrilled to hear that Connor made starting your new auto policy easy and stress-free. We truly appreciate your kind words and are always here if you need anything in the future : )"
Kathleen Donahue
September 30, 2025
"I did a review of my policy with Kim Lovett. She is very thorough and knowledgeable. I have had policies with State Farm for over 40 years and have been pleased with the service."
"Thank you so much for your kind words, Kathleen! We’re thrilled to hear that Kim was able to provide you with a thorough and knowledgeable review of your policy. It means a lot to us that you’ve trusted State Farm for over 40 years — your loyalty and continued support are truly appreciated. If there’s ever anything you need, we’re always here to help!"
Cheryl Gross
September 23, 2025
"Julie and her team were wonderful to work with. Thank you for providing excellent service!"
"Thank you so much, Cheryl! We truly appreciate your kind words.
It was a pleasure working with you, and we’re so glad to hear you were happy with the service my team provided. If you ever need anything in the future, we’re here for you!"
Tyrone Stutson
September 17, 2025
"Connor was amazing, I would recommend anyone check out State Farm for any of their Insurance needs Auto Home and Life, though I am not betting against myself at this time, if you're interested give them a call. Connor and the whole team will help you with all your needs even investing"
"Thank you so much for the amazing review, Tyrone!
We’re thrilled to hear you had a great experience with Connor.
It’s always our goal to make sure every client feels supported—whether it’s Auto, Home, Life, or even investing.
We truly appreciate your recommendation and look forward to being here whenever you need us."
ethkart
September 16, 2025
"Very good communication, Alex was super easy to work with. Saved a buck as well."
"Thank you so much for the kind words Ethkart!
We’re thrilled to hear that you had a great experience working with Alex and that we could help you save some money too.
We truly appreciate you taking the time to share your feedback!"
Dzyan
September 12, 2025
"Jose Arroyo is incredible. He guided me step by step through my policy change. He was always respectful and available to answer any questions I had. Definitely recommend him, and look forward to keep working with him"
"Thank you so much, Dzyan!
We’re thrilled to hear that Jose provided such an excellent experience. His dedication to guiding you step by step and being there whenever you have questions truly reflects the level of service we strive for. We appreciate your recommendation and look forward to continuing to support you with all your insurance needs!"