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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nick Smith

Nick Smith

May 22, 2026

5  out of  5
rating by Nick Smith
"Whenever I call needing something, they are always there to make sure everything is taken care of. I would recommend going to them."
We responded:
"Thank you, Nick, for the kind review! We truly appreciate your recommendation and are so glad to hear our team has been there whenever you’ve needed assistance. Providing reliable service and making sure everything is taken care of is always our goal. Thank you for trusting us with your vehicle insurance needs!"
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Danyielle Jordan

May 22, 2026

5  out of  5
rating by Danyielle Jordan
"Spoke with Kim about my policy. She was very polite, friendly, and knowledgeable. She help with my policies and I was happy with everything. I’ve been a customer for a long time and will remain one!"
We responded:
"Thank you so much, Danyielle, for your continued trust and loyalty over the years! We’re so glad Kim was able to provide friendly, knowledgeable service and help make sure everything with your policies was taken care of. We truly appreciate your kind words and look forward to being here for you for many years to come!"
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Rachel

May 18, 2026

5  out of  5
rating by Rachel
"Jose is amazing! He spent over an hour on the phone tweaking my plan so it would be suitable for my needs. There’s also a financial advisor?! I’m excited to experience all the benefits from State Farm. So happy! 🤩"
We responded:
"Thank you so much, Rachel! We truly appreciate your kind words and 5-star review. We’re so glad Jose was able to take the time to personalize your coverage and help find a plan that fits your needs. Providing thorough, caring service is always our goal! We’re also excited for you to experience the additional benefits and resources available through our office, including our financial services offerings. Thank you again for choosing our State Farm team — we look forward to being here for you every step of the way! 🤩"
Profile photo of Mark Collins

Mark Collins

May 14, 2026

5  out of  5
rating by Mark Collins
"I have been with Julie and her team for years and they handle my auto, home and Life insurance on me and my wife, they have always answered or got any answers to my questions and problems in a timely manner and are always great to work with."
We responded:
"Thank you so much, Mark, for your continued trust and loyalty over the years! We truly appreciate the opportunity to help protect what matters most to you and your wife. It means a lot to hear that our team has been responsive, helpful, and easy to work with whenever questions or concerns come up. We’re grateful to have you as part of our agency family and look forward to serving you for many years to come!"
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Kevin Witt

May 11, 2026

5  out of  5
rating by Kevin Witt
"Jose was very helpful and honest in helping me pick out an auto policy. The office is easy to contact and has very good communication"
We responded:
"Thank you so much, Kevin, for the wonderful review! We’re so glad to hear that Jose was helpful and honest while assisting you with your auto policy. Providing clear communication and being easy to reach are both very important to our team, so we truly appreciate you recognizing that. Thank you for trusting us with your vehicle insurance needs — we’re always here to help!"
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james g

April 24, 2026

4  out of  5
rating by james g
"Conner does a great job and communicating and the office has been great"
We responded:
"Thank you so much for your 5-star review, James! We’re thrilled to hear that Conner has done such a great job communicating and that you’ve had a positive experience with our office. We truly appreciate your feedback and your trust in us—it means a lot. Please don’t hesitate to reach out if there’s ever anything more we can do to help!"
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Rachel Kan

April 10, 2026

5  out of  5
rating by Rachel Kan
"Jose was extremely helpful and friendly when I was searching for auto insurance. They offered the best rates, were patient, and answered all of my questions throughout the process. It was a very easy process."
We responded:
"Thank you so much for your kind words, Rachel! We’re thrilled to hear that Jose provided such helpful, friendly, and patient service while assisting you with your auto insurance. Making the process simple and ensuring all your questions are answered is exactly what we strive for. We truly appreciate your trust in our team and are glad we could offer you the best rates. Welcome to our agency’s State Farm family!"
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Wes Weigman

April 8, 2026

5  out of  5
rating by Wes Weigman
"Kim, our agent at State Farm Insurance, did an excellent job of explaining our coverage as well as saving money without sacrificing coverage."
We responded:
"Thank you, Wes, for the fantastic review! We’re so glad to hear that Kim provided clear explanations and helped you save money while still maintaining the coverage you need—that’s exactly what we strive for! We truly appreciate you trusting us with your auto insurance and are always here if you have any questions or need anything in the future!"
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CJ Gabel

April 6, 2026

5  out of  5
rating by CJ Gabel
"Connor was very helpful and knowledgeable and made switching over very easy!"
We responded:
"Thank you, CJ, for your kind words and 5-star review! We’re so glad to hear that Connor was helpful, knowledgeable, and made your transition smooth and easy. My team and I truly appreciate your business and are always here if you need anything! 🌟 "
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Mrs. Kristine Beeks

March 24, 2026

5  out of  5
rating by Mrs. Kristine Beeks
"Amazing staff and so easy to work with!"
We responded:
"Thank you,! We’re honored to serve the Perrysburg community and so appreciative of your 5-star rating. Julie Spann Johnson - State Farm Insurance Agent"
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Gabriel Bonilla

March 12, 2026

5  out of  5
rating by Gabriel Bonilla
"Excelente atencion, personal que habla español para atención a personas de habla hispana, excelentesnpreciosny sobre todo un trato muy amable, me gusto mucho su explicación sobre planes y coberturas, excelente servicio."
We responded:
"Thank you for the wonderful review, Gabriel! We’re so glad to hear that you had a great experience with our team. Providing clear explanations about plans and coverage—and making sure Spanish-speaking customers feel comfortable and supported—is very important to us. We truly appreciate your kind words about our service, prices, and friendly team. Thank you for trusting our office!"
Profile photo of Dylan Rodenhauser

Dylan Rodenhauser

March 11, 2026

5  out of  5
rating by Dylan Rodenhauser
"Connor is the man! Got me setup with auto and renters insurance, was very clear with the policy and discounts I was getting. Would recommend to anyone."
We responded:
"Thanks so much for the great review, Dylan! ⭐ We’re glad to hear that Connor took such good care of you and made everything clear while getting your auto and renters insurance set up. He works hard to make sure our customers understand their coverage and get every discount available. We truly appreciate your recommendation and are always here if you need anything!"
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Keriann Kish

March 11, 2026

5  out of  5
rating by Keriann Kish
"Paige is so helpful and always promptly responds to my questions. I am very pleased with the service I receive from Julie’s office."
We responded:
"Thank you so much for the kind words, Keriann! ⭐ We’re so glad to hear that Paige has been helpful and responsive to your questions. Providing prompt, reliable service is very important to our whole team. We truly appreciate you trusting our office with your vehicle insurance and are always here whenever you need us! 🚗"
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Cheryl Morelli

March 4, 2026

5  out of  5
rating by Cheryl Morelli
"My State Farm company has done a fantastic job for me, helping me get insurance on a mobile home. Kim went above and be on to help us. They are great and has helped us on ALL of our insurance needs. We now have 2 cars, camper, golf cart, boat, and now a mobile home insurances this GREAT company."
We responded:
"Thank you so much for your kind review, Cheryl! We truly appreciate you trusting us with so many of your insurance needs. It means a lot to hear that we’ve been able to help with your mobile home, vehicles, camper, golf cart, and boat. Kim will be especially happy to hear your feedback—she always works hard to go above and beyond for our customers. We’re grateful to have you as part of our State Farm family and are always here whenever you need us!"
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Dion Jackson

February 26, 2026

5  out of  5
rating by Dion Jackson
"Great people"
We responded:
"Thank you for the wonderful review! It means so much to our Perrysburg team to know we’re helping neighbors feel protected and cared for. Julie Spann Johnson - State Farm Insurance Agent"
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Shellie Reed

February 20, 2026

5  out of  5
rating by Shellie Reed
"What a wonderful phone call! Informative, friendly and helpful!!! Highly recommend!!!! To update this review, they have been the most helpful team of people ever! Been able to answer every question and help me with everything that I’ve needed!!!"
We responded:
"Thank you so much for the 5-star review! We’re truly glad to hear your phone call was informative, friendly, and helpful—and we really appreciate you taking the time to update your review as well. Our team is always here to answer your questions and help with anything you need. We’re grateful for your recommendation! 🌟 "
Profile photo of Dominique Sarabia

Dominique Sarabia

February 19, 2026

1  out of  5
rating by Dominique Sarabia
"I had trouble getting into my account to review our insurance. When I emailed the company about trouble getting into my account to process the payment, I was told they would process the payment. Received emails showing process payments and refunds with no additional emails. We did not know they did not process our payment, and our policy was cancelled!! Please make sure to find an auto insurance that is great with communication and what is going on with your policy/money."
We responded:
"Thank you for sharing your experience — we understand how frustrating this situation can feel. Prior to the policy cancelling, our team made multiple documented attempts to contact you regarding the payment and policy status, including emails on 10/6, 10/14, and 10/20, as well as a voicemail on 10/16. Unfortunately, we did not receive a response to any of those messages. In addition to our outreach, written cancellation notices would also have been sent directly by State Farm. We work hard to prevent cancellations whenever possible, but payments must be completed to keep coverage active, and timely communication is essential when issues arise. We’re happy to help review reinstatement options or assist with next steps if you’d like to contact our office directly. We appreciate the feedback and wish you the best moving forward."
Profile photo of Paul Sellers

Paul Sellers

February 19, 2026

5  out of  5
rating by Paul Sellers
"Great service from Jose. He was very patient as we compared coverage and rates between various companies thru State Farm and other broker quotes. Finally, it was obvious that State Farm provided the best coverage and rate."
We responded:
"Thank you so much for the kind review, Paul! We’re glad Jose was able to patiently walk you through your options and help you compare coverage and rates. We truly appreciate your trust and are happy we could find the best coverage at the best value for you. 😊"
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Gavin Duslak

February 14, 2026

5  out of  5
rating by Gavin Duslak
"Jose Arroyo-Sierra was such a big help and made things so much easier to figure things out I strongly recommend"
We responded:
"Thank you so much for the 5-star review, Gavin! We’re thrilled to hear that Jose was such a big help and made the vehicle insurance process easier to understand. We truly appreciate your recommendation and your trust in our team!"
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Ashley Bennett

February 13, 2026

5  out of  5
rating by Ashley Bennett
"Great customer service. The whole office is always nice and responds back to any questions or concerns timely. Great communication."
We responded:
"Thank you so much, Ashley! We truly appreciate your kind words about our customer service and communication, and we’re glad our team could help make your vehicle insurance experience a great one! 🤩"
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Ryan

February 13, 2026

5  out of  5
rating by Ryan
"Kim has been wonderful to work with. Continuous follow-up and delivery. My schedule is extremely busy, and Kim has continued to ensure timelines are met & things always stay on track. She's proactive representing me as well. The best Service I've experienced."
We responded:
"Thank you so much, Ryan! We really appreciate you taking the time to share your experience. Kim truly goes above and beyond for our clients, and we’re glad her proactive follow-up and attention to your busy schedule made a difference. We’re grateful for your trust and kind words!"
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Andrew Burda

January 21, 2026

1  out of  5
rating by Andrew Burda
"I had called a few months back and got a quote, but that task got lost in my own shuffle. We got hit in a parking lot by another driver and couldn’t really leave our insurance company at that time. Alex called me back about a month or so later and got me another quote that we couldn’t pass up! The process was very easy from start to finish and Alex was very helpful throughout. I’m working on my parents to get a quote from this office as well! Well, I guess this was premature. Very unhappy customer. The Julie Spann Johnson State Farm office has been a terrible experience lately. Recently moved and got coverage (big mistake) and just found out that you rejected the coverage after inspecting our house and NOT letting us know. Answers are definitely needed, and needed quickly. The slogans are all lies apparently."
We responded:
"Hi Andrew, Thank you so much for the amazing review! We’re thrilled to hear that Alex was able to follow up and get you a quote that worked out so well. We know life gets busy, so we’re glad we could reconnect at the right time. It’s great to hear the process was smooth and that Alex was helpful every step of the way. We truly appreciate your support—and it means a lot that you’re encouraging your parents to reach out too! We’re here whenever they’re ready. Thanks again for choosing us!"
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BFF QUILTING LLC

January 16, 2026

5  out of  5
rating by BFF QUILTING LLC
"We can’t thank Julie and her team enough for their knowledge and expertise in business insurance. Kim was incredible—she thoroughly explained all the coverages our business would receive and how each one protects both our business and our clients. We couldn’t recommend them more for business insurance, as well as all personal insurance needs. Hands down the best agency in Northwest Ohio!"
We responded:
"Thank you so much for the wonderful five-star review! 🌟 We truly appreciate BFF Quilting LLC for trusting us with your business insurance needs. Kim will be thrilled to hear your kind words—she takes great pride in making sure our clients fully understand their coverage and feel confident in how they’re protected. Your recommendation means the world to our entire team. We’re honored to support your business and are always here for any business or personal insurance needs. Thank you for being part of our State Farm family here in Northwest Ohio!"
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Kristin Walters

January 13, 2026

5  out of  5
rating by Kristin Walters
"Connor was excellent to work with! His communication was clear, timely, and easy to understand, which made the entire process stress-free. He took the time to explain options in a way that made sense and he never rushed decisions. Connor’s knowledge of the insurance market really stood out—he was able to answer every question confidently and helped ensure I had the right coverage for my needs. I highly recommend working with him if you’re looking for someone knowledgeable, responsive, and genuinely helpful!"
We responded:
"Thank you so much, Kristin, for your wonderful five-star review! We’re thrilled to hear that Connor provided clear communication, took the time to explain your options, and helped make the process stress-free. His knowledge and dedication to making sure our customers have the right coverage truly reflect what we strive for as a a team. We appreciate your recommendation and look forward to being here for you whenever you need us!"
Profile photo of Lindsay Woods

Lindsay Woods

December 19, 2025

5  out of  5
rating by Lindsay Woods
"This office and Kim Lovett has taken great care of my family for years. My parents have always had great experiences and now as an adult I can say the same. Kim is always friendly, easy to get a hold of, and knowledgeable. She explains things in a way I can understand and helps me navigate any situation. Recently, Kim helped set up a new term life insurance policy. We are so grateful for Kim & highly recommend!"
We responded:
"Thank you so much, Lindsay, for the kind words and 5-star review! ⭐️ We truly appreciate you taking the time to share your experience. It means a lot to us that we’ve been able to take care of your family over the years, and we’re especially grateful for your continued trust as an adult. Kim takes great pride in being accessible, knowledgeable, and making insurance easy to understand, so your feedback means the world to her. We’re glad she could help you with your new term life policy and be there to support you along the way. Thank you again for the recommendation—we’re always here for you and your family!"